Which action promotes transparency and accountability within an organization to combat groupthink?

Encouraging diverse perspectives is crucial for promoting transparency and accountability within an organization and effectively combating groupthink. When individuals from various backgrounds, experiences, and viewpoints contribute to discussions, it fosters an environment where different ideas can be openly shared and considered. This diversity leads to a broader range of solutions and reduces the risk of consensus-driven decision-making that often characterizes groupthink, where individuals may prioritize harmony over critical thinking.

In an organization that values diverse perspectives, team members feel more empowered to voice their opinions, challenge assumptions, and participate in constructive debate. This openness not only enhances decision-making processes but also holds individuals accountable, as differing viewpoints help to illuminate potential biases or blind spots in the organization's strategies.

In contrast, implementing strict hierarchies, limiting external communication, or emphasizing conformity can stifle creativity and discourage open dialogue. Such practices can lead to a homogeneous thought process, where dissenting voices are silenced, and critical evaluation of ideas is minimized. This often results in suboptimal outcomes, as important considerations may be overlooked in favor of maintaining a superficial agreement among group members.