The experience of decreased productivity when using a new system typically represents which concept?

The concept represented by the experience of decreased productivity when using a new system is the learning curve. This term refers to the period of adjustment that individuals or organizations experience when adopting new technologies or processes. Initially, users may struggle to navigate the new interface or features, resulting in a temporary decline in their performance and efficiency.

As users gain familiarity and practice with the new system, their proficiency improves, and productivity typically begins to rise again. The learning curve illustrates this trajectory: a slower start with a gradual increase in competence over time as individuals become more accustomed to the new system. Recognizing this phenomenon is essential for planning training and support initiatives, ensuring that users receive the help they need to overcome initial challenges and fully realize the benefits of the new system.